Security at PulseCare
Protecting patient data is not a feature we bolt on — it's the foundation everything else is built upon. Here is how we keep your data safe.
Infrastructure Security
Built on enterprise-grade cloud infrastructure with defense-in-depth at every layer.
Multi-Region Hosting
Hosted across multiple regions in our cloud provider's US, EU, and APAC footprints with automatic failover for maximum availability.
Encryption Everywhere
All data encrypted at rest (AES-256) and in transit (TLS 1.3). Zero plaintext PHI at any layer.
Automated Backups
Database backups every 6 hours, retained for 90 days with point-in-time recovery.
DDoS Protection
Enterprise-grade DDoS mitigation with real-time threat detection and automatic blocking at the network edge.
Web Application Firewall
WAF with custom healthcare-specific rules to block OWASP threats and PHI exfiltration attempts.
Application Security
Fine-grained access control and data protection at the application layer.
Role-Based Access Control
RBAC with principle of least privilege. Every action scoped to the minimum required permissions.
Multi-Factor Authentication
MFA enforced for all provider accounts. Support for TOTP, SMS, and hardware security keys.
Automatic Session Timeout
Configurable session timeout (5-30 minutes) to prevent unauthorized access on unattended devices.
PHI Masking
PHI masked by default with click-to-reveal. Every reveal event logged for full audit trail.
OWASP Top 10 Compliance
Verified quarterly through automated SAST/DAST scans and manual code review.
Compliance & Certifications
We hold ourselves to the highest compliance standards in healthcare technology.
Audit-ready reporting aligned to HIPAA Privacy and Security Rules. BAA available with qualifying plans.
Control coverage across security, availability, and confidentiality — mapped to SOC 2 Type II.
Continuous evidence collection mapped to HITRUST CSF and ISO 27001 frameworks.
Native HL7 FHIR R4 connectors. ONC certification path supported for buyers pursuing certified-EHR status.
PCI DSS control mapping for tokenized billing flows. No PAN data stored at rest.
Security Operations
Continuous monitoring, testing, and improvement of our security posture.
24/7 Monitoring
Round-the-clock security monitoring and incident response with a 30-minute SLA for critical-severity incidents.
Penetration Testing
Annual third-party penetration testing by independent accredited firms with full remediation tracking.
Vulnerability Scanning
Weekly automated scans and quarterly manual assessments. CVEs triaged within 24 hours.
Bug Bounty Program
Responsible-disclosure program for security researchers. Valid findings rewarded by severity tier.
Report a Vulnerability
Found a security issue? We appreciate responsible disclosure. Contact our security team and we will respond within 24 hours.