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Enterprise

Healthcare infrastructure at scale

Dedicated infrastructure, custom integrations, and white-glove support for health systems managing thousands of providers and millions of patients.

500+

Provider organizations

99.9%

Uptime SLA

<30min

Critical support response

60 days

Average deployment time

Everything in Hospital, plus

Enterprise-exclusive capabilities for organizations that need dedicated infrastructure, custom integrations, and compliance support.

Dedicated Infrastructure

Single-tenant deployment on isolated AWS infrastructure. Your data never shares hardware with other customers. Choose your region: US, EU, or APAC.

Multi-Region Deployment

Deploy across multiple AWS regions for data residency compliance. Active-active failover ensures high availability with low latency globally.

Advanced Security Controls

Customer-managed encryption keys (BYOK), VPN/PrivateLink connectivity, IP allowlisting, and custom data retention policies beyond standard 7-year minimum.

Enterprise SSO & Identity

SAML 2.0, OpenID Connect, and SCIM provisioning. Integrates with Okta, Azure AD, Google Workspace, OneLogin, and any SAML 2.0 identity provider. Enforce MFA policies per department.

Custom Integrations

Dedicated integration engineering team builds custom connectors for proprietary EHR systems, billing platforms, and clinical research databases.

Unlimited Users & Providers

No per-seat licensing. Add providers, staff, and administrators without incremental cost. Volume pricing based on patient encounters, not headcount.

White-Label Option

Deploy PulseCare under your health system's brand. Custom domain, logo, color scheme, and email templates. Your patients see your brand, not ours.

Custom Workflow Engine

Build department-specific clinical workflows with our no-code workflow builder. Approval chains, escalation rules, and automated task assignment.

Compliance & Audit Support

Dedicated compliance liaison assists with HIPAA, HITRUST, and SOC 2 audit prep, plus state-specific regulatory requirements. Pre-built audit report templates.

Premium Support

Named account manager, 24/7 priority support with 30-minute SLA for critical issues, quarterly business reviews, and a dedicated Slack channel.

From first call to go-live

A structured implementation process designed for complex health system environments.

1

Discovery Call

We learn about your organization, patient volume, EHR landscape, and compliance requirements.

2

Solution Design

Our solution architects design a deployment plan tailored to your infrastructure and clinical workflows.

3

Pilot Deployment

30-day pilot with a single department. Full functionality, real patient data, measurable outcomes.

4

Enterprise Rollout

Phased rollout across departments with dedicated training, data migration, and go-live support.

Ready to evaluate PulseCare for your health system?

Schedule a 30-minute call with our enterprise team. We'll discuss your requirements, walk through a live demo, and outline a deployment plan.

DemoUI kit preview — content is fictional.